Employee: Tom Carvalho

Rating: 100.00%
Number of Reviews: 10

“I will only take my car to Audi Mission Viejo from now on” says DealerRater User

Posted by on May 5, 2014 in DealerRater, Service | Comments Off

“I will only take my car to Audi Mission Viejo from now on” says DealerRater User

Rating:
Went into Audi Mission Viejo for some warranty work (I had a bulb out icon on my dash intermittently for a few months). A few days later I noticed that when the lens was re-installed the paint on the bumper had been damaged. Life got busy and it was almost a month before I got back in to get it taken care of. Despite the delay, Tom took care of me and had the bumper repainted. Stand-up guy and great service. I will only take my car to Audi Mission Viejo from now...

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Five Stars for John Latko and Tom Carvalho

Posted by on Jan 17, 2014 in DealerRater, Sales, Service | Comments Off

Five Stars for John Latko and Tom Carvalho

Rating:
This is one of the great dealerships. The purchase process was pleasant and not overly time-consuming or pressured. My contacts with the service department have been very satisfactory; the coordinators are friendly and helpful and provide excellent feedback on the status of my vehicle. The process of obtaining a loaner vehicle is simple and quick. I can’t think of any complaints about this dealership and its...

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Audi Service review for Tom Carvalho: “fast and helpful”

Posted by on Sep 19, 2013 in DealerRater, Service | Comments Off

Audi Service review for Tom Carvalho: “fast and helpful”

Rating:
The service department is fast and helpful making each stop easy and to the point. I’m very happy with the service. i definitely don’t have any complaints after a visit. dahdoe 9/19/2013 8:13:08 AMReason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Tom...

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DealerRater reviewer mentions Tom Carvalho

Posted by on Jun 15, 2013 in DealerRater, Service | Comments Off

DealerRater reviewer mentions Tom Carvalho

Rating:
Best service experience I have had at this Audi dealership, and have been coming here for more than 3 years. Huge improvement over past year. Atvander 6/15/2013 11:13:49 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Tom...

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mrbrusky drives 25 miles to see Tom Carvalho, says service review

Posted by on Jun 6, 2013 in DealerRater, Google+ Local (Google Maps), Service | Comments Off

mrbrusky drives 25 miles to see Tom Carvalho, says service review

Rating:
I can’t believe I’ve already put on 15,000 miles in only 7 months, but I knew exactly where I wanted to go for my 15K scheduled service—Audi MV. This was my first time working with Tom and it was definitely a pleasure. I couldn’t afford to wait for my A5 to be serviced so Tom quickly got me in and out with a new A4 courtesy car and had my car waiting for me first thing the next morning. Tom’s a great guy—warm, welcoming, honest—and makes the whole dealership experience worth driving 25 miles to Mission Viejo for....

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Tom scores another DealerRater review for Audi Service!

Posted by on May 16, 2013 in DealerRater, Service | Comments Off

Tom scores another DealerRater review for Audi Service!

Rating:
My experience at Audi of Mission Viejo was great. Service was excellent and the staff was super friendly. Tom Carvalho was very knowledgeable, helpful, and honest. I would definitely recommend using Audi MV for all your Audi service needs.

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Ray reviews his great experiences he made at Audi Mission Viejo with Tom and Ben!

Posted by on May 2, 2013 in Service, Yahoo! Local | Comments Off

Ray reviews his great experiences he made at Audi Mission Viejo with Tom and Ben!

Rating:
This was a great experience from the time I called for the first service appointment on my Q-5 to the pick up. I got the Service appointment for the next day and it was confirmed with an Email Outlook calendar reminder for me to click. Tom Carvalho took care of me promptly and one of the technitians, Ben, took time to review some of the navigation system setting questions. I was on my waywith a loaner, also a Q5. I got the call that my Q5 was ready earlier than expected. I topped off the tank on my loaner and returned to the dealer for a...

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Paul writes a review for John Latko and Tom Carvalho from Audi Mission Viejo!

Posted by on Apr 4, 2013 in Sales, Service, Yahoo! Local | Comments Off

Paul writes a review for John Latko and Tom Carvalho from Audi Mission Viejo!

Rating:
Best buying and service experience with audi mission Viejo. John Latko made it a very pleasant buying experience as well as their finance officer which never even pressured me to buy stuff and explained everything I need to know. Came back to have my audi q7 serviced due to non working passenger side mirror and e- break and Tom from the service department made It also easy and pleasant experience. Will do business again in the future! From another very satisfied...

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Frank writes a detailed review for Paxton, Tom, Denny, Brian and Jorge!

Posted by on Jan 31, 2013 in Sales, Service, Yelp | Comments Off

Frank writes a detailed review for Paxton, Tom, Denny, Brian and Jorge!

Rating:
SALES: A year and a half ago, I was looking to purchase my first Audi. Knowing that the configuration I had in mind was fairly uncommon, I entered an inquiry online. The very next morning, I received an email from Paxton (Krichmar) with choices of colors/options on the exact configuration – I didn’t expect one to be available and ready that fast. I arrived late when I stopped by to inquire; Brian (Hutchison) kindly took over for Paxton when he had to leave. Brian was very informative while considerate in allowing an enlightened...

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Tom has been reviewed and recommended by a customer!

Posted by on Jul 27, 2012 in Service, Yelp | Comments Off

Tom has been reviewed and recommended by a customer!

Rating:
The staff at MV Audi is helpful and friendly. Tom Carvalho is my service advisor. He always keeps me updated on the status of my vehicle and is knowledgable. I recommend MV Audi for service. I haven’t purchased a vehicle here yet, but plan to check them out when I’m ready to.

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