Employee:
John Cosby
Rating:
80.00%
Number of Reviews: 4
80.00%Number of Reviews: 4
Recommends Audi Mission Viejo’s Service Department
Had to take my Audi A4 in for a service recently and had a great experience with John C. in the service dept. I had some electrical & steering issues. John was courteous, knowledgeable, and went thru some options with me since the service was not one that I had planned. I highly recommend the Service Team at Audi Mission Viejo based on the great customer service and... read more
John Hatcher and John Cosby Part of Service you Take Your Chances with
***** BEWARE!! This dealership is not committed to customer service/satisfaction nor do they respect you or your vehicle. ***** I’ve never been treated so poorly by any auto dealer like I was at Audi MV. After my last service appointment, one star is incredibly generous here. Recently brought my Q5 in for the15k service. Requested they also check the brakes as they squeaked when cold. Also, reminded the service advisor John Cosby to make sure my vehicle was washed and dried properly to avoid water spotting the paint (moonlight... read more
Customer recommends Audi for service needs
I recently took my Audi in for service for the first time at Audi Mission Viejo. One of the easiest and friendliest experiences I’ve ever had at a dealership. The staff was amazing! Everyone was very accommodating and my service rep, John Cosby, was extremely helpful with my needs. I would absolutely recommend this service department for anyone that has an... read more
John Cosby earns his first Audi Service review!
Friendly, helpful, accommodating, and I did not feel pressured to purchase anything I did not need! Always will top off oil happily! Great experience always! michelleb59 8/17/2013 12:09:54 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt... read more