Category: DealerRater

Rating: 90.61%
Number of Reviews: 93

“I will only take my car to Audi Mission Viejo from now on” says DealerRater User

Posted by on May 5, 2014 in DealerRater, Service | Comments Off

“I will only take my car to Audi Mission Viejo from now on” says DealerRater User

Rating:
Went into Audi Mission Viejo for some warranty work (I had a bulb out icon on my dash intermittently for a few months). A few days later I noticed that when the lens was re-installed the paint on the bumper had been damaged. Life got busy and it was almost a month before I got back in to get it taken care of. Despite the delay, Tom took care of me and had the bumper repainted. Stand-up guy and great service. I will only take my car to Audi Mission Viejo from now...

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A Satisfied Customer Even Before Being Picked Up at the Airport

Posted by on May 4, 2014 in DealerRater, Sales | Comments Off

A Satisfied Customer Even Before Being Picked Up at the Airport

Rating:
I knew I was dealing with a first-class team when they offered to pick me up at the airport upon my arrival to Orange County. The process from there was seamless, honest, and clear. John was very diligent and friendly. He spent time to explain the terms and workings of the car and in light of my rushed schedule offered to continue the tutorial on a following weekend. The communication leading up to taking delivery of the car was well managed by Chris and his responses to email and phone were prompt. I highly recommend both gentlemen at Audi...

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DealerRater User Recommends AudiMV and Steve Hansler

Posted by on May 4, 2014 in DealerRater, Sales | Comments Off

DealerRater User Recommends AudiMV and Steve Hansler

Rating:
After owning an SUV for the past 19 years it was finally time to down size. I love the look of the Audi brand and I was interested in the A4: I stopped by one random Saturday and spoke to Steve Hansler. I test drove the A4 and also the A5 Coupe, both really fun to drive. Steve was very friendly and very knowledgeable of both cars. A month went by and I still had not made a decision on a car…then I saw an add for the Audi A3. It was meant to be: I waited and now a new Audi was being released. I loved the look of the A3 so much I stopped...

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Another Great Service Job from Dan Ranciglio

Posted by on May 1, 2014 in DealerRater, Service | Comments Off

Another Great Service Job from Dan Ranciglio

Rating:
Dan Ranciglio and Audi Mission Viejo have consistently provided the best service experience I have ever had at a dealership! Always freindly and willing to accomodate my schedule, even when it has meant staying late so I could either pick up or drop off my car. They always provide a thorough review of the car and provide clear explanations of work done. Follow up calls after service to ensure all work was done to satisfaction and car is functioning well is a great service and much appreciated. I would recommend Dan and this dealership to...

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DealerRater User “amazed with the kind of service I’ve experienced at Audi MV”

Posted by on Apr 13, 2014 in DealerRater, Sales | Comments Off

DealerRater User “amazed with the kind of service I’ve experienced at Audi MV”

Rating:
I’m amazed with the kind of service I’ve experienced at Audi MV. All the staff I’ve talked to are very friendly! Awesome!    

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Swift Service Turnaround with Dan Ranciglio

Posted by on Apr 10, 2014 in DealerRater, Service | Comments Off

Swift Service Turnaround with Dan Ranciglio

Rating:
Dan Ranciglio was great…very knowledgeable, helpful, friendly, and efficient–exceptional! Dan wasn’t expecting us, but got our car serviced immediately. The whole experience was positive. Perfect...

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