Posts made in November, 2012

Lisa reviews her great experiences at Audi MV with Steve!

Posted on Nov 26, 2012 in DealerRater, Sales

Lisa reviews her great experiences at Audi MV with Steve!
Rating:

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve, sales dept

My Review of Audi Mission Viejo:
Steve answered our questions, gave us information and descriptions of features not shared with us by Audi Newport Beach, worked hard to give us options to reach the number we wanted to be near and made the whole transaction as painless and Quick as possible! This is definitely our Audi dealer from here on out!

Lisaswartz

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Halleh A. and Eric H. know how to get the right deal for you – Arik, Melissa, and Madison have written a review!

Posted on Nov 14, 2012 in Administration, Sales, Yelp

Halleh A. and Eric H. know how to get the right deal for you – Arik, Melissa, and Madison have written a review!
Rating:

I just wanted to say thank you to Halleh Afshar and to the sales manager Eric for taking the time to work the perfect deal for my 2013 Q5. We were in a 2012 A4 only a year into the lease when we had our first baby. The A4 didn’t provide the room we needed so we went down to see Halleh just to see if they could help. 2 hours later we left in a 2013 Q5 and could not be happier. A local family business helping a local family out. These are good people and you can sense the family run atmosphere vs the faceless corporate dealerships. See you guys in a few years.

Arik, Melissa, and Madison Vertheim

Arik V

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KC, Matt and Eric, they know how to make customers happy – Steve writes a review!

Posted on Nov 12, 2012 in Administration, Sales, Yelp

KC, Matt and Eric, they know how to make customers happy – Steve writes a review!
Rating:

Audi Mission Viejo has been fabuous to me.  Just helped me get an A4 at a great price (yes, i’ve checked).

Matt Gunderson, the GSM started the ball rolling.  Eric Hunter than did the search work, finding the car with the options I wanted (convenience and lighting packages) and sending me pictures so I could check out colors.

Yes, they were that nice to me even on-line. I live in Studio City, so I wasn’t just dropping in.  My brother used to live in Orange County and he told me to trust these guys.

So I go to the dealership to pick up my car.  KC Aman helps me through all the getting-to-know your vehicle steps, and has even helped via emails since (German software is different than my prior Japanese car).

But then came the really impressive part.  There was a minor recall within weeks of my picking up the car.  Bad luck, but AudiMV handled it so that I never lifted a finger.  KC sent a man with a loaner car to my business in Hollywood, who returned it to me at my business the next day.  No charge, no hassle.

Finally, the car.  A great dealer has to have a great car to sell.  And it has.  I’m not a race driver, but I have a good friend who drives a BMW daily and his Ferrari on weekends.  He was impressed with how tight the steering was and how well it moved.  More, he commented that the Multitronic transmission had 8 gears, where his Ferrari only had 6.  It was fun being in the car with him handling it and putting it through its paces.

Steve S

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Greg is reliable and not pushy – Joshua writes review!

Posted on Nov 9, 2012 in Sales, Service, Yelp

Greg is reliable and not pushy – Joshua writes review!
Rating:

AUDI MV –GREG HANDGIS ALL DAY. RELATABLE AND NOT PUSHY….

I went to literally every dealer to buy an A3 TDI Premium Plus. The other 10 dealers had a mark up on price and would not get me out the door where I wanted to be. They worked with me and were very accomodating. Greg searched the audi database for the exact specs i wanted on the car. Audi MV traded cars with Keyes Audi and I drove away 3 days later. Greg actually worked with me and took the time to search for what I wanted instead of just talking to me over the phone and emailing prices/pics like every other dealer. I’m in sales and my TDI should last a few years and then I will sell and buy another audi from greg. It’s been 2 months now and 6,000 miles and I’m back for my first free oil service change and the service and staff is still up to par with my high standards. I’m hoping my next service will take several hours and they will loan me a S4…

Joshua B

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Steve is the Man – Randy reviews his purchase!

Posted on Nov 5, 2012 in Sales, Yelp

Steve is the Man – Randy reviews his purchase!
Rating:

Mission Viejo Audi is the best.  Just bought a new a-7 and it was the best buying experience I have ever had when getting a new car.  See Steve Hart for anything,  he is the man!!

Randy S

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