Posts made in September, 2012

John’s service is above and beyond – Nicole reviews her experience at Audi MV!

Posted on Sep 29, 2012 in Sales, Yelp

John’s service is above and beyond – Nicole reviews her experience at Audi MV!
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This review is for John; I went in with my boyfriend to look at getting a 2013 A5 and was really impressed by the service we got from him!! I usually hate car dealerships, but this was a completely different experience. Even though we walked in without and appointment and he knew we were still looking/we weren’t going to buy the car right there, he was so helpful in giving us all the information we needed about both the car, lease prices, every other option we could have possibly asked for. I honestly can’t even remember my visits to other dealerships earlier that day because the customer service we received from John was above and beyond. We are definitely coming back here not only because we love the car, but also because we wouldn’t want to buy a car from anyone else.

Nicole B

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John can answer all your questions and will find you a perfect deal – Donna writes a review!

Posted on Sep 23, 2012 in Sales, Yelp

John can answer all your questions and will find you a perfect deal – Donna writes a review!
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Salesman: John Latko
This was our first Audi and could not have had a better car buying experience.  We knew we wanted the A6 going in and walked out with exactly what we were looking for. John spent over 5 hours with us going over every detail of the car and never once did we feel rushed.  He was able to answer any and every question we had… and we had a lot.  If you are looking for an Audi, we would highly recommend the AudiMV dealership.

Donna K

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BMW owner sold on AudiMV

Posted on Sep 13, 2012 in Cars.com, Finance, Sales

BMW owner sold on AudiMV
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Our experience with Audi MV was great from beginning to end! We were originally in the market looking for another BMW, but were curious to see what all the hoopla was about for Audi. After visiting Audi MV, we were sold! Their honest, friendly service along with their excellent product made it an easy to decision to make the switch. KC was the first to greet us. She was knowledgeable and super helpful with finding the right car for us. We went on a few test drives and from there it was pretty much a done deal. We weren ready to make the purchase at the moment, and put the process on hold. KC was really great at keeping in touch and keeping us informed of the options they had in stock. On the day of our purchase, we worked with Wice who was a true pleasure to work with! He was funny, friendly, honest AND he worked out an awesome deal for us! Working with their finance department was surprisingly painless, too. We got our paperwork hammered out fast and there were no surprises. All in all, we absolutely loved our experience with Audi MV. Thanks KC, Wice and Aaron!! =)

20120913- Cars - peachyfuzz19

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Henning writes a customer review about Audi Mission Viejo’s Service Dept.!

Posted on Sep 7, 2012 in Service, Yelp

Henning writes a customer review about Audi Mission Viejo’s Service Dept.!
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Oh, Audi of Mission Viejo. There is only one word to describe this dealership: Incompetent.

Took my 2005.5 A4 there because my transmission blew up while driving down the 5. Was told by the service advisor I would have my car back within a week with a new transmission installed. Didn’t hear from them for 5 days, so I decided to give them a call. Spoke to my service advisor again, and apparently they had installed the wrong transmission in the car. For some reason a VW Golf transmission just doesn’t work in a B7 A4. They apologized, said they would order the correct transmission, and would have my car back to me within a week. One week later, I was informed that they once again installed the wrong transmission in my car.

Long story short, 3 weeks after dropping off my car, I finally got it back with the correct transmission installed.

On top that great experience, my parents had their brand new Q5 that they had just picked up from European Delivery stolen off their lot. Thankfully the car was recovered without any harm done to it, no thanks to Audi of Mission Viejo.

Audi of Mission Viejo: Incompetent.

Henning P

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Simon will not disappoint you – Susan reviews her experiences with him at Audi MV!

Posted on Sep 5, 2012 in Sales, Yelp

Simon will not disappoint you – Susan reviews her experiences with him at Audi MV!
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If you are looking for a fantastic experience go see Simon Najafinia .  He was professional, courtesy and efficient! He valued our time and was straightforward. Simon is an asset to Audi… You will not be disappointed! Ask for him!

Susan F

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