Posts made in July, 2012

KC, Wice and Aaron getting reviews after test driving and selling!

Posted on Jul 30, 2012 in DealerRater, Finance, Sales

KC, Wice and Aaron getting reviews after test driving and selling!
Rating:

Our experience with Audi MV was great from beginning to end!
We were originally in the market looking for another BMW, but were curious to see what all the hoopla was about for Audi. After visiting Audi MV, we were sold! Their honest, friendly service along with their excellent product made it an easy to decision to make the switch. KC was the first to greet us. She was knowledgeable and super helpful with finding the right car for us. We went on a few test drives and from there it was pretty much a done deal. We weren’t ready to make the purchase at the moment, and put the process on hold. KC was really great at keeping in touch and keeping us informed of the options they had in stock. On the day of our purchase, we worked with Wice who was a true pleasure to work with! He was funny, friendly, honest AND he worked out an awesome deal for us! Working with their finance department was surprisingly painless, too. We got our paperwork hammered out fast and there were no surprises. All in all, we absolutely loved our experience with Audi MV. Thanks KC, Wice and Aaron!! =)

peachfuzzy

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KC, Wice and Aaron have been reviewed by a customer!

Posted on Jul 30, 2012 in Edmunds, Finance, Sales

KC, Wice and Aaron have been reviewed by a customer!
Rating:

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Our experience with Audi MV was great from beginning to end! We were originally in the market looking for another BMW, but were curious to see what all the hoopla was about for Audi. After visiting Audi MV, we were sold! Their honest, friendly service along with their excellent product made it an easy to decision to make the switch. KC was the first to greet us. She was knowledgeable and super helpful with finding the right car for us. We went on a few test drives and from there it was pretty much a done deal. We weren’t ready to make the purchase at the moment, and put the process on hold. KC was really great at keeping in touch and keeping us informed of the options they had in stock. On the day of our purchase, we worked with Wice who was a true pleasure to work with! He was funny, friendly, honest AND he worked out an awesome deal for us! Working with their finance department was surprisingly painless, too. We got our paperwork hammered out fast and there were no surprises. All in all, we absolutely loved our experience with Audi MV. Thanks KC, Wice and Aaron!! =)

dipidus

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Tom has been reviewed and recommended by a customer!

Posted on Jul 27, 2012 in Service, Yelp

Tom has been reviewed and recommended by a customer!
Rating:

The staff at MV Audi is helpful and friendly. Tom Carvalho is my service advisor. He always keeps me updated on the status of my vehicle and is knowledgable. I recommend MV Audi for service. I haven’t purchased a vehicle here yet, but plan to check them out when I’m ready to.

Angela N

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Denny got a customer review on DealerRater!

Posted on Jul 23, 2012 in DealerRater, Service

Denny got a customer review on DealerRater!
Rating:

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Danny

My Review of Audi Mission Viejo:
We had some work needed on our 2012 Q7. We went a first time but they did not have the piece. They ordered the pieces and we went in for the repair a second time. After a 2h wait, we were told that the pieces ordered were in fact the wrong one. We we complained that they had made us waist a whole morning for no good reason, they said that they would come install it at our home. The person who came had the wrong pieces and could not do the work. They now have to order the missing piece (third round) and we will need to go in for repair.

This level of disorganization does not reflect well on a luxury brand like Audi. It makes me wonder if this is the reason for which Audi is under-represented in Southern California compared to NY. If this is what we should expect going forward, we are not buying any other Audi.

karlfa

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Recommendations and review for and about Halleh Afshar written by Roger Canaan!

Posted on Jul 17, 2012 in Sales, Yahoo! Local

Recommendations and review for and about Halleh Afshar written by Roger Canaan!
Rating:

Halleh Afshar is a wonderfull person, very professional, efficient, she followed up my file from A to Z and made it so easy that I am coming soon to buy an another car. I will not fail to refer her and al Audi MV team to all my friends. Thank you guys Roger

Roger Cannan

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