Posts made in February, 2012

Denny Dong has been reviewed by a customer!

Posted on Feb 27, 2012 in Google+ Local (Google Maps), Service

Denny Dong has been reviewed by a customer!
Rating:
overall a good experience. I was recommend to work w/ Denny Dong and he bent over his back to try to make everything a smooth process.
Liked: Service, Value
google9
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Carlos has been reviewed by Chris B.!

Posted on Feb 27, 2012 in Sales, Yelp

Carlos has been reviewed by Chris B.!
Rating:

Came here expecting typical dealership attitude and was pleasantly surprised. Carlos Sanchez was the salesmen who greeted me in the lot. Nice guy. Came to look at a 06 A3 they had advertised in the Autotrader.

The good

Carlos was GREAT. NOT the usual high pressure type at ALL. Seemed very sincere and attentive but not overbearing.

They were dealing. I found the best “Deal” I could find through a private party for a VERY similar car. They came within $300 of matching it. I was shocked.

There financing was excellent. Beat my current lender (USAA) by FOUR percent and my Credit Union by TWO percent. Now that surprised me.

The Bad

I was told the car came with a 30 day warranty. I was offered the extended warranty but of course declined. Upon doing the final paperwork, I was informed the “30 warranty” was a “limited” warranty…..meaning if anything should go wrong….then it was 50/50. Meaning they would pay half and I would pay half.

WTF? That’s not a warranty. Jeezzz are you kidding? Its a 2006, one owner, bought new and only serviced at your dealership and with 33,000 miles. Way to show confidence in your product. Argued the point with the Sales manager but he wouldn’t budge.

I of course found out after I drove away…..that the drivers side door doesnt unlock using the keyless remote. And that the rear fold down armrest/cupholder is broken.

I would take it back……..but the 50/50 thing left a pretty bad taste in my mouth for their service. I’d rather use an independent. I’m sure with the price difference between dealer mark up and independents, it’s be about the same and I’d rather use the independent as their closer and I just trust them more.

To recap…….if you’re gonna buy an Audi, I highly recommend Carlos for sales.

Chris B

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Steve is extremely helpful and knows everything about your new car – A customer review!

Posted on Feb 22, 2012 in Sales, Yelp

Steve is extremely helpful and knows everything about your new car – A customer review!
Rating:

one of the best car purchase experiences I’ve ever had. my salesperson Steve was extremely helpful and went to all ends to make sure i knew everything about my new car. from the initial negotiation to signing the papers it was absolutely pleasant. i never felt like i was getting the run-around!
steve even reached into his own wallet to pitch in on the roof racks.
thanks Audi MV and especially steve.

Martin

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Audi MV has been reviewed by a happy customer!

Posted on Feb 19, 2012 in Google+ Local (Google Maps), Sales

Audi MV has been reviewed by a happy customer!
Rating:
Mission Viejo Audi did such a great job helping me into a new vehicle on a BMW trade in. A better choice by far and quality is unmatched. Helpful, quick, and no hassle when dealing with negotiating my price. Another happy customer!
Liked: Service, Value
google11
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Kiersten writes a review about Audi MV!

Posted on Feb 17, 2012 in Sales, Yelp

Kiersten writes a review about Audi MV!
Rating:

These people know just about anything you could possibly want to know about Audi’s, and if they don’t,  they will find out for you! Especially Certified warranty questions. Its really nice to have somewhere to go where people are experts.

Kiersten AS

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