Posts made in January, 2012

Happy customer writes a detailed review about Halleh, Eric, Aaron and Jorge!

Posted on Jan 31, 2012 in Administration, Finance, Google+ Local (Google Maps), Sales, Service

Happy customer writes a detailed review about Halleh, Eric, Aaron and Jorge!
Rating:
I am pleased to be writing this review of the people and the service I found at Mission Viejo Audi. This is the second time my family has been able to enjoy the quality and benefits of owning a Mission Viejo Audi, and it will not be the last. Our salesperson Halleh Afshar has been a blessing for us each time we have come to Mission Viejo Audi. Halleh is fantastic in her knowledge of the products and in listening to the needs of the customer. When we explained what we were looking for, it was no problem for Halleh to find a number of vehicles on the lot for us to look at and to take on a test drive. Halleh is very familiar with the features of each car and the differences between the models. She is quick to cut through the trouble of finding other vehicles if we had desired that as well. Halleh makes you feel like it is not a chore to buy a new car, but rather a pleasant experience. When car dealers advertise “no high pressure sale tactics”, it usually is not true. With Halleh and Mission Viejo Audi, the last thing on my mind was the pressure to buy. This is true not just on the sales floor, but also to sales management’s Eric Hunter. Eric and Halleh both did all of the hard work for us. All my family and I had to do was relax in the comfortable showroom and enjoy the complimentary refreshments while we waited for the paperwork to be done. Most people will tell you that the paperwork part of buying a car can be more than a little distressing. Aaron MacSween in the finance department also made this part a breeze. He handled any and all parts of the transaction with ease and professionalism, just as he did the first time we purchased from Mission Viejo Audi. Jorge in the service department has always been there for us and our car, and in the few times we have had maintenance service work done we have always been offered a loaner car. This has made my family’s life easier, and the speed and quality of the work performed by the Audi technicians has always been great as well. Prior to owning an Audi, I was convinced that other car makers produced more value for the dollar. Since purchasing our second Audi from Mission Viejo Audi I am seeing that the true value is not just in the car itself (believe me, the car is exceptional on its own), but also in the quality of the sales staff, the financing staff, and the vehicle service staff. The entire experience has been a pleasure, the staff is courteous and professional, the service is excellent, and the quality of their products is outstanding. Despite the fact that we could have chosen an Audi dealer closer to our home, or even another brand of car altogether, we will continue to make Mission Viejo Audi our choice. Here’s hoping that others will enjoy their experience as much as we have. Respectfully,
Liked: Service, Value
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Simon and Steve got a customer review!

Posted on Jan 30, 2012 in Google+ Local (Google Maps), Sales

Simon and Steve got a customer review!
Rating:

Both Simin and Steve were great

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Customer writes a review about Eric and Steve Hansler!

Posted on Jan 25, 2012 in Administration, Google+ Local (Google Maps), Sales

Customer writes a review about Eric and Steve Hansler!
Rating:
I recently purchased a 2012 A6 from Steve Hansler. Steve and his manager, Eric Hunter, were both very professional and handled themselves with a high degree of integrity. The negotiations were conducted over the telephone which saved me a lot of time and I paid a great price for the car. I had an excellent overall experience and I absolutely love the car. I highly recommend Audi Mission Viejo and Steve Hansler in particular to anyone in the market for an Audi. I won’t hesitate to refer my friends.
Liked: Service, Value
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Kevin tells Steve Hart “no more Mercedes for us” in his Yahoo review

Posted on Jan 23, 2012 in Sales, Yahoo! Local

Kevin tells Steve Hart “no more Mercedes for us” in his Yahoo review
Rating:

Great service, Steve Hart was a great sales rep And made us feel welcome and comfortable. The whole process was smooth and quick.this is the way to buy a car. No more Mercedes for us.

Yahoo review of Audi Sales person Steve Hart on Yahoo

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John is knowledgable and makes your car buying experience pleasant – Customer writes a review!

Posted on Jan 18, 2012 in Sales, Yelp

John is knowledgable and makes your car buying experience pleasant – Customer writes a review!
Rating:

I just purchase a 2009 A4 from John Latkoat Mission Viejo Audi..  He was very knowledgable and made the car buying experience pleasant.

debra rq

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