Posts made in May, 2010

Customer recommends Audi MV and John – writes a review!

Posted on May 30, 2010 in Google+ Local (Google Maps), Sales

Customer recommends Audi MV and John – writes a review!
Rating:

From beginning to the end of the sale of my New Audi S5 Convertible, I would have to say it was one of the most enjoyable experiences I have ever had while purchasing a vehicle! I was able to call the dealership early morning only to be greeted by a friendly voice, John Latko. I explained to John I was on a tight schedule, he told me that the transaction would quick and painless, and it was! John even stayed an hour and a half over his work schedule to show me how to work all the exciting features the car had to offer. I would highly recommend Audi of Mission Viejo to anyone looking for a new vehicle.

google73

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Rebecca always gets her A4 serviced at Audi MV and writes a review!

Posted on May 24, 2010 in Service, Yelp

Rebecca always gets her A4 serviced at Audi MV and writes a review!
Rating:

I love taking my A4 here to get serviced, they usually have plenty of courtesy cars on hand, and are really quick at fixing any problems. I’ve always gotten a full explanation of everything they’ve done. Everyone is very helpful, and they usually have refreshments inside, water, coffee, cookies, etc.

Rebecca H

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Audi MV, Luke and the Service Dept. got a customer review!

Posted on May 23, 2010 in Administration, Google+ Local (Google Maps), Service

Audi MV, Luke and the Service Dept. got a customer review!
Rating:

This dealership was of course great when i went in to purchase my Audi A3, they explained that i would be taken care of and be very happy with my car. So far i’ve had my vehicle for 2 years and i’ve already had a transmission recall problem that their service cashier didn’t even understand. My car died on Pacific Coast Highway and although it was fixed i was no compensated or received any sort of apology. I spoke with a sales manager Luke about my problems and i’ve never dealt with someone so rude that should be showing outstanding customer service. Overall my audi experience is quite disappointing. You’d think by getting a luxury sports car you would be receiving luxury service but it is quite the opposite.

google76

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Another Customer writes a review for Audi MV!

Posted on May 17, 2010 in Google+ Local (Google Maps), Service

Another Customer writes a review for Audi MV!
Rating:

So, I’m looking at the reviews for Audi Mission Viejo and frankly I am very surprised to see so many one star ratings and rants from other customers. I’ve purchased ten Audi’s since the year 2000 and six of them have come from Audi Mission Viejo. I’ve also recommended this dealership to countless friends and colleagues, many of them bought cars there and continue to have them serviced there as well. My experiences have always been excellent. The sales team is very professional and always helpful in finding the car I need or placing an order for one to ensure I receive it as quickly as possible. The service team is awesome, knowledgable and quick to assist with or without an appointment. My Audi’s always run smoothly because they ensure that all maintenance is performed to Audi’s stringent standards. Obviously, people have different perceptions, needs and beliefs but I can tell you that Audi Mission Viejo is excellent, honest and trustworthy. I’ve left a Panerai in my cup holder and a bunch of iPads in the trunk during service and guess what, nothing went missing, I wouldn’t give the security of my stuff a second thought because I trust these guys.


google74

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The Service Department has been reviewed!

Posted on May 14, 2010 in Google+ Local (Google Maps), Service

The Service Department has been reviewed!
Rating:

Repairs on my car exceeded the price of the quote by 1100.00 without notification! They damaged my headlight while it was there for other repairs then they gave me the run around and excuses as to the damage….do yourself a big favor and stay clear of the service dept..I can’t speak for the rest of the dealership..but without a doubt please look around for service other than this place.

google77

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